Contact Us

This site runs call-only, there's no contact form, and no email queue to wait on. The fastest way to reach a dispatcher and get connected with a local technician is to call directly.

What to have ready

Calls go faster when you can describe: whether it's no hot water at all, hot water that runs out quickly, lukewarm water, or something visibly wrong like a leak, rust color or unusual noise; roughly how old the unit is, if you know it; and your city or ZIP code. None of that requires touching the unit itself.

If you smell gas anywhere near the water heater, leave the house and call your gas utility and emergency services from outside first, that's not something to wait on or investigate yourself.

Find your city

For city-specific information, elevation, water hardness and typical local housing patterns, visit the Areas page and find your community.

What happens after you call

A dispatcher takes down what's happening, your city and roughly how old the unit is, then matches you with an independent local technician who covers your address. Most calls result in a same-day or next-available window; active leaks and no-heat calls get priority. The technician calls or texts before arriving.

Service area

Coverage runs from Denver and Colorado Springs to smaller Front Range, mountain and plains communities. See the full list on the Areas page, or just call, the dispatcher will confirm coverage for your address either way.

A note on who you're reaching

Colorado Water Heater Unit is a referral service. Calling this number connects you with a dispatcher who matches you to an independent local water heater technician; that technician, not Colorado Water Heater Unit, performs the actual work.